Opinion: When will artificial intelligence (AI) impact ERP software? Don't hold your breath

robotYou've probably noticed that claims of AI-powered software solutions are starting to pop up more frequently, including in the context of ERP. To be clear, regardless of what breathless marketers and science fiction fans love to dream about, there is currently no such thing as artificial intelligence in its truest form, and technology advances that improve ERP solutions today aren't AI.

Sure, there is faster processing of complex problems and access to machine learning based on relatively inexpensive statistical processing power. That improved access has helped some organizatinos improve insight into their businesses, but it has also created the illusion that computers and software have achieved AI.

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About Peter Joeckel

Peter Joeckel, president and founder of TurnOnDynamics, has been a leader in mid-market ERP market since 1986 when his company installed some of the first network based manufacturing systems in the country. He has consistently been recognized for his ability to match the right solution for a customer's needs rather than "pushing boxes of software".

As a business owner, Peter built and eventually sold one of the fastest growing and forward thinking value added software dealerships in the country; Catalyst Evaluation Centers. Its success was fueled by innovative software selection techniques and an outstanding project delivery team. Catalyst was sold in 1999 to Vectrix (an e-commerce provider) when it had grown from zero to $6 million in annual revenue with over three hundred customers and over 45 employees in less than three years.

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